Frequently Asked Questions

Everything you want to know about Hair Loss Surrey

The hair sytsem in place is from our supplier, Novo Cobelo.

We are an approved Novo Cabelo Salon and are located in Guildford, Surrey

How long do hair systems last before getting a new one?
With the right care 3-4 months… some of our clients have got 5 months!
How long does the hair system stay on your head at one time?
Our systems need to be refitted/regroomed every 3-4 weeks. However, if you are highly active or have a physical job you may need every 2-2.5 weeks
Can you play sports with a hair system?
Yes! However, wearing a head guard for the likes of boxing and rugby OR a swimming hat for swimming would really keep your system protected.
Can you wash your hair system in the shower?
Yes! Just not as often as your own natural hair. Over washing will lead to drying out the system and fading the colour.

We recommend no more than once a week. Using conditioner on the other hand and your system will love you!

What hair styles can I have with my hair system?
ANY! Each system comes with 6” of hair length, so have fun and play with any styles you like.
What hair products can I use on my hair system?

We recommend water soluble styling products. This means the products can be removed easily with just warm water.

We love the Mr Sam Wall range for that (discount code NOVO15) – purchase here

Can I sleep wearing my system?
Yes. You do not have to remove the system between re-grooms, you can sleep in your system although we do recommend you do not use cotton pillowcases.

Using a satin pillowcase means less friction on the system, you’ll still get ‘Bed head’ but that’s something to look forward to and nothing a quick brush with a little water won’t sort.

Satin pillowcases are available at a special price to Novo Cabello Club members.

Does the system have to be removed between re -grooms?
No, leave that to your salon professional.
What happens to the natural hair underneath?
In the time between re-grooms, any hair under the system that grows is usually fairly insignificant and will be trimmed off when the system is removed during the re-groom.
How is the system different from the old school toupees of the past?
The systems used by Novo Cabelo have the most delicate membranes into which the natural hairs are locked so you cannot see them and it’s this exceptional technology that gives Novo Cabelo clients that all-important natural hairline which is a significant improvement on the thicker old-school style toupees of the ’70s.

The Novo Cabelo systems also offer a wide range of precise colour matching shades including aspects of grey hair needed for a more age-appropriate natural look.

Can anyone cut and restyle the system?
No. We have invested in detailed and highly technical training to add to the skill base of carefully selected and already highly experienced hair stylists.

Rob Wood, the owner of the company is very proud of the quality of the work carried out by all the stylists that have been trained personally by him and only the best stylists are approved to become Novo Cabelo System experts in approved salons.

Does it ever move or become loose?
It would be wrong to say that you may never have to do a little bit of maintenance, but the majority of our clients say they do not have any issues between re–grooms.

We also provide further information and ongoing support for all clients if and when it is needed, you are never on your own with Novo Cabelo and any minor adjustments that you may need to do are easily done yourself at home.

Where can I get a Novo Cabelo system ?
Understandably the demand for Novo Cabelo systems is growing rapidly and we are currently training more stylists to supply that demand.

Our network of specialists is growing, and you should not be more than a couple of hours’ drive from one of our salons, you certainly don’t need to catch a plane and if you need aftercare, we’re right here for you in the UK.

We can connect you with your nearest Novo Cabelo salon right now, simply use the map above to find your nearest salon and get in touch with them direct.

How much will it cost?
Prices do vary slightly from salon to salon but you can always be assured of the very best system, application, and aftercare when you put your trust in Novo Cabelo.
Our stylists are trained here in the UK by Rob Wood the owner of the company and all our products and systems are also supplied to salons directly from our UK warehouse having sourced the very best high-quality supplies from all over the world.

Fill in the short form, so that we may identify which Novo Cabelo salon is nearest to you. We will connect you with the team who will be happy to give you a call or drop you a line to invite you in for a free no-obligation consultation to talk you through the entire process and give you a full costing.

Put another way, a Novo Cabelo system requires no surgical intervention or any of the risks that may pose, all transformations and regrooms are carried out here in the UK and the cost of a Novo Cabelo system and all the aftercare you need is only a fraction of the cost of a hair transplant.

Are you ready for a new look?

We understand that your hair loss journey is a personal one, which is why we offer a free consultation to talk you through the process in person and check that our hair loss treatment is right for you.

Contact Us